Terms & Conditions

1. Acceptance of Terms

By accessing, browsing, or using the Funnelux website (www.funnelux.io) or any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions and our Privacy Policy.

If you do not agree with any part of these terms, you must not use our website or services.

2. Services Description

Funnelux provides digital marketing and web development services, including:

• Lead Generation: Strategy and implementation of lead capture systems
• Website Design & Development: Custom website creation and optimization
• Digital Marketing: Social media campaigns, SEO, and online advertising
• Consulting Services: Strategic advice and marketing consultation
• Maintenance & Support: Ongoing website and system maintenance

3. Service Agreements

Project Scope

All services will be provided according to a separate written agreement or statement of work that details:

• Project specifications and deliverables
• Timeline and milestones
• Pricing and payment terms
• Responsibilities of both parties
• Revision and approval processes

Client Responsibilities

Clients are responsible for:

• Providing accurate and timely information
• Supplying necessary content, images, and materials
• Timely review and approval of work
• Payment according to agreed terms
• Compliance with applicable laws and regulations

4. Payment Terms

Pricing and Fees

All prices are quoted in the agreed currency and are subject to change with notice. Additional fees may apply for:

• Services beyond the original scope
• Rush orders or expedited delivery
• Third-party tools, software, or licenses
• Additional revisions beyond agreed limits

Payment Schedule

Payment terms will be specified in individual service agreements. Generally:

• A deposit may be required before work commences
• Progress payments may be due at specified milestones
• Final payment is due upon project completion
• Late payments may incur additional fees

5. Intellectual Property

Client Content

Clients retain ownership of all content, materials, and information provided to Funnelux. By providing such materials, clients grant us a license to use them for the purpose of delivering agreed services.

Work Product

Upon full payment, clients will own the final deliverables as specified in the service agreement. Funnelux retains the right to:

• Use general knowledge and techniques developed during the project
• Display completed work in our portfolio (with client consent)
• Retain working files, templates, and development frameworks

Third-Party Materials

Any third-party materials (fonts, images, plugins, etc.) used in projects remain the property of their respective owners and may require separate licensing.

6. Warranties and Disclaimers

Service Warranties

We warrant that our services will be performed with reasonable skill and care in accordance with industry standards. However, we cannot guarantee:

• Specific business results or revenue increases
• Search engine rankings or traffic levels
• Conversion rates or lead generation numbers
• Compatibility with all future technology changes

7. Limitation of Liability

To the maximum extent permitted by law, Funnelux's liability is limited to:

• The amount paid by the client for the specific service in question
• Direct damages only (excluding consequential or indirect damages)
• Claims made within 12 months of service completion

We are not liable for any loss of profits, business interruption, or consequential damages arising from our services or any delays in delivery.

8. Cancellation and Refunds

Client Cancellation

Clients may cancel services with written notice. Cancellation terms:

• Work completed to the point of cancellation will be billed
• Deposits may be non-refundable depending on work commenced
• Third-party costs incurred are non-refundable
• Specific cancellation terms will be outlined in service agreements

Funnelux Cancellation

We reserve the right to terminate services if:

• Payment terms are not met
• Client requests violate laws or our policies
• Scope changes make the project unfeasible
• Professional relationship becomes untenable

9. Confidentiality

We maintain strict confidentiality regarding all client information and business details. We will not disclose client information except:

• With explicit client consent
• As required by law or legal proceedings
• To authorized team members and contractors bound by similar confidentiality obligations
• In anonymized form for case studies or testimonials (with consent)

10. Website Use and Restrictions

Permitted Use

You may use our website for legitimate business purposes related to our services. You agree not to:

• Use automated systems to access or scrape our website
• Attempt to gain unauthorized access to our systems
• Transmit viruses, malware, or harmful code
• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Post or transmit offensive, defamatory, or inappropriate content

Content Accuracy

While we strive to keep information on our website current and accurate, we make no warranties about the completeness or accuracy of content. Information may change without notice.

11. Force Majeure

Neither party shall be liable for delays or failures in performance resulting from acts beyond their reasonable control, including:

• Natural disasters, pandemics, or government actions
• Internet outages or technical infrastructure failures
• Third-party service interruptions
• Labor disputes or supply chain disruptions

12. Dispute Resolution

Informal Resolution

We encourage clients to contact us directly to resolve any disputes or concerns before pursuing formal legal action.

Governing Law

These Terms and Conditions are governed by the laws of the United Kingdom. Any disputes will be subject to the exclusive jurisdiction of UK courts.

Mediation and Arbitration

For disputes that cannot be resolved informally, parties may agree to mediation or arbitration as an alternative to court proceedings.

13. Modifications to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective when posted on our website with an updated "Last Updated" date. Continued use of our services after changes constitutes acceptance of the revised terms.

For significant changes affecting ongoing projects, we will provide reasonable notice to affected clients.

14. Severability

If any provision of these Terms and Conditions is found to be unenforceable or invalid, the remaining provisions will continue in full force and effect. The invalid provision will be replaced with a valid provision that most closely matches the intent of the original.

15. Third-Party Services

Our services may integrate with or rely on third-party platforms, tools, and services. We are not responsible for:

• Third-party service availability or performance
• Changes to third-party terms of service or pricing
• Data security practices of third-party providers
• Compatibility issues with third-party platforms

Clients may need to agree to separate terms of service for third-party tools or platforms.

16. Communication and Notices

Official communications will be sent to the email address provided by the client. It is the client's responsibility to:

• Maintain current and accurate contact information
• Monitor email communications from Funnelux
• Respond to requests for information in a timely manner
• Notify us of any changes to contact details